The foundation of our compassionate support
Our values are the foundation of everything we do. They shape our commitment to providing compassionate bereavement support, ensuring that every individual we help feels seen, heard and cared for in a way that respects their unique grief journey.
We are dedicated to delivering holistic, high-quality care that nurtures hope and resilience. Our values of Respect, Hope, Support, Holistic Care, and Excellence guide our work, allowing us to offer services that are professional and deeply personal. By embracing these principles, we create a safe and supportive environment where families can find strength, connection and a way forward.
1. Respect
- Being mindful and considerate
We will act with integrity in all that we do, being mindful and considerate to all.
- We respect and remember those who have died
Respect is a constant that embraces diversity and uniqueness of experience.
2. Hope
- A feeling of trust in tomorrow
We embody, instil and empower a feeling of trust in tomorrow.
- Hope is the hand to hold
We have a vision that one day there will be a universal understanding of life-changing grief.
3. Support
- Enabling with compassion & care
We provide responsive support that is appropriate, relevant & meaningful to each individual.
- Together in safety and strength
Encouraging society to respond appropriately to people facing loss & surviving bereavement.
4. Holistic
- Complete and all encompassing
We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally and spiritually.
- Promoting an holistic approach to bereavement care
We recognise the total experience of grief.
5. Excellence
- Embracing professional integrity & creative innovation
We are passionate about providing exceptional services & maintaining the highest standards in all that we do.
- Excellence is valuing people
We are committed to driving innovation and change.
