* All initial contacts will be treated as an enquiry and will only be accepted as a referral following further investigation by the service delivery team. This initial triage system is designed to ascertain the individual’s need; to check against our criteria and to determine whether we are the most appropriate service to meet the current need.
* Parents bereaved, or about to be bereaved, of their son or daughter – whatever the age of their child or cause of death.
* Children and young people aged between 4 – 24 years who are bereaved, or are about to be bereaved, of a parent, grandparent, significant carer, sibling or friend. The age at time of enquiry will determine whether a service can be provided.
* Bereaved parents/carers of a child or young person who is currently accessing support through Edward’s Trust and who also require support with their grief.
* Whilst we cover the West Midlands area, we can offer a service to anyone meeting the criteria providing they can travel to Edgbaston. There may be additional coverage for those outside the area where local arrangements are not in place – ask for information.
* Enquiries will be accepted where a child or young person has been bereaved of an individual where a significant attachment existed (e.g. parent, grandparent, sibling, friend or carer) and where the bereavement is having a substantial impact upon that individuals’ wellbeing.
* Bereavement has to be identified as the primary presenting issue for the parent, child or young person. Any type of bereavement can be referred to the Trust, although each case will be subject to an assessment of need. There may be some cases where the therapist assesses that another agency/service is more appropriate and hence needs to re-direct the referral.
End of Life (Pre-bereavement)
* Edward’s Trust will accept enquiries for parents, children/young people for pre-bereavement intervention if their child or someone significant in their life has a life limiting progressive illness and is receiving end of life care.
Enquiries can be made by family members, professionals or the parent/child/young person.
Parents, children and young people MUST be aware of the enquiry to the Trust and be in agreement with initial contact being made.
Enquiries should be made with the consent of the primary carer of the child. Some enquiries will be accepted where young people have expressly requested that the primary carer is not informed, having regard to their age, development and understanding (Gillick competence).
When an enquiry is accepted as a referral the parent, child or young person will be added to our waiting list until a therapist is available.
The number of sessions offered will be based on the identified need of the parent, child/young person and as such will vary. Intervention may be offered in a group or one-to-one.
In most cases it is beneficial for a period of at least 8 weeks after the death to have elapsed prior to enquiry to the Trust. Assessment and support/counselling will generally not be offered to parents, children and young people before this time.
This information will be kept secure at Edward’s Trust office.
The information will be used by the counsellors and wellbeing therapists to aid them in their support.