I began receiving counselling on a fortnightly basis. Once I met Karen I was made to feel so welcome and the support and love she has shown me has been nothing short of amazing. Karen’s role is to support parents who are supporting grieiving children.

The support I have received from Edward’s Trust has allowed me to open up freely about the thoughts and feelings I have faced through this journey. When you lose somebody you love the world keeps on turning when yours has stopped, so having somebody there that you can offload not only your grief to, but the struggles of everyday life that you are now facing is invaluable.


Sue has been with the FLO team every step of the way and has never failed to take on a family and provide the much needed, sometimes life-saving counselling support, she is so superb at providing.

Edward’s Trust set up a focus group for our victims which guides a large group of bereaved people, that are all at various stages of loss.  Sue is never afraid to sensitively help and support these families to work through whatever their issues, that are foremost in their minds, at that particular time.

When a Fatal Road Traffic collision occurs, the emergency services attend the scene and the Police, Fire, Paramedic, Helicopter, Doctors and Hospital staff all do their very best to try and pick up the pieces and make right what has gone so tragically and horrendously wrong but when we have stepped back it is the likes of Sue and the team at Edward’s Trust who pick up the pieces of the families shattered lives and try so hard to make the right for them on an emotionally level.  I am always proud to be able to pass on my families to Edward’s Trust as I know they are always in the best of hands.

DC 9713 Robert Williams Family Liason Officer
Collision Investigation Unit, West Midlands Police

My first visit was for parents who were bereaved through a road traffic accident. Being with other parents and under the guidance of a trained counsellor gave me the strength to say the words that stuck in my throat “Elliott, my son was killed in a motorbike accident”.

Since then, both my daughters, grandson and I have been to ‘one to one’ sessions. An Edward’s Trust visit means I’m able to be me, the façade of being in control is dropped and I can talk about Elliott with no awkward looks, shuffling of feet, or someone trying to change the subject. There’s no timescale on the length of time or the number of sessions you have. Even now, 4 years on, I know I could still pick up the phone and say “I’m struggling, I need help”.


We share Edward’s Trust’s vision and belief, and are excited to be able to build a strong working relationship.

I met Sue and instantly trusted her. I could talk to her about anything, we had lots of fun at our sessions. Sue really helped me with my anxiety. 

I have found Edward’s Trust very helpful and talking to Sue has helped me in many ways. I feel safe with Sue. I would tell any of my friends who are sad or lose someone very special to go to Edward’s Trust.


When I first met Steve, my Counsellor at Edward’s Trust, I was nervous and it felt scary to meet a stranger who wanted to talk to me about my Mum and my feelings. I soon got to know and trust him and we found lots of ways to help me to talk about my feelings and remember my Mum.